Privacy Policy

Definitions

To clarify our privacy practices, below are key definitions used in this policy.

Any information relating to an identified or identifiable individual, including contact details and preferences.

Any operation performed on personal data such as collection, storage, use, or disclosure.

A natural person using the SpirAdvance digital services or programs.

The executive spiritual growth programs and digital resources offered by SpirAdvance.

Small text files stored on devices to enhance user experience and collect usage data.

Purposes of Processing

We use personal data for the following legitimate purposes essential to delivering our services:

• To register and manage your participation in executive spiritual growth programs.
• To communicate with you regarding program information, updates, and support.
• To securely process payments and manage billing records.
• To personalize user experience and tailor content to your growth journey.
• To improve our services by analyzing usage patterns and feedback.
• To comply with legal obligations and protect against fraud or misuse.
• To send promotional materials when consent has been obtained.
• To maintain security and integrity of the SpirAdvance digital environment.

Legal Bases for Processing

Processing of your data is based on one or more of the following legal grounds:

• Necessary performance of a contract for program enrollment and delivery.
• Compliance with legal requirements relevant to our business operations.
• Your consent where explicitly provided for marketing or optional data uses.
• Legitimate interests pursued by SpirAdvance, such as enhancing service functionality.

Your GDPR Rights

If you are located in the European Union, you have specific rights regarding your personal data:

• Right to access your personal data held by SpirAdvance.
• Right to correct inaccurate or incomplete information.
• Right to object to processing based on legitimate interests.
• Right to data portability to receive your data in a structured format.
• Right to request erasure of your personal data under certain conditions.
• Right to withdraw consent at any time where consent is the basis for processing.

Cookies Policy

SpirAdvance uses cookies and similar technologies to optimize user experience and collect analytics.

Cookies used include essential cookies for site operation, performance cookies for analytics, and preference cookies to remember your settings.

We categorize cookies into strictly necessary, performance, functionality, and targeting/advertising categories.

You can manage cookie preferences through your browser settings or via prompts provided on SpirAdvance digital platforms.

For detailed information, please refer to our full Cookies Policy on SpirAdvance.digital.

Data Sharing

Personal data may be shared with trusted third parties solely for the purposes described here and under strict confidentiality safeguards.

• Service providers assisting with program administration and payment processing.
• Technical partners supporting website hosting and security.
• Authorities or law enforcement if required by legal process or to protect rights.
• Marketing partners with your consent for communications and offers.
• No data is sold or rented to any third parties for their own use.
• Any other sharing requires explicit user consent or complies with legal obligations.

International Data Transfers

SpirAdvance operates primarily from Canada; however, some data may be transferred to servers or partners outside Canada if necessary.

When transferring data internationally, SpirAdvance implements appropriate safeguards such as standard contractual clauses to ensure data protection is maintained.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined and to meet legal or regulatory requirements.

User account and profile information is retained while the account is active and for a reasonable period after account closure.

Correspondence and support inquiries are retained for service quality and compliance needs.

Technical logs and analytics data are retained for a limited duration to support security and operational monitoring.

Upon request or expiration of retention periods, personal data is securely deleted or anonymized.

Security Measures

SpirAdvance implements comprehensive technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

• Use of encryption protocols for data transmission and storage.
• Regular security assessments and vulnerability testing.
• Strict access controls limiting data handling to authorized personnel only.

User Rights

You have control over your personal data with the following rights available:

• Access the data we hold about you at any time.
• Request correction of any inaccurate or incomplete data.
• Request deletion of your personal data within legal limits.
• Object to or restrict certain processing activities.
• Withdraw consent and lodge complaints with data protection authorities if needed.
• You have the right to withdraw your consent for data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
• You may request a restriction of processing concerning your personal data under specific circumstances, such as contesting accuracy or unlawful processing.
• You have the right to data portability, allowing you to receive your personal data in a structured, commonly used format for transfer to another service provider.

Privacy Rights Requests

To exercise any of your privacy rights, please submit a written request to our designated Privacy Officer via the contact information provided. We will verify your identity before processing.

[email protected]

SpirAdvance commits to responding to privacy rights requests within 30 calendar days of receipt, in compliance with applicable Canadian privacy laws.